Watch Intro Video

Introduction Video

Click

Course curriculum

  • 1

    Introduction Empathy Through Customer Journey Mapping

    • แนะนำหลักสูตร Empathy Through Customer Journey Mapping

  • 2

    Empathy Through Customer Journey Mapping

    • Scene 1 : Empathy Overview

    • Scene 2 : Three levels of Needs

    • Scene 3 : Customer Journey 1/2

    • Scene 4 : Customer Journey 2/2

  • 3

    Empathy Techniques

    • Scene 1 : Empathy Technique Overview

    • Scene 2 : Experiencing the Customer Perspective

    • Scene 3 : Interview Technique

    • Scene 4 : Observation Technique

  • 4

    แบบทดสอบหลังเรียน

    • Test

Facilitators

Founder

Songpathara Snidvongs.

" The entrepreneurial mindset is the innovators best friend, it keeps our eyes open to new opportunities "

Facilitator

Jeerawat Yaowanich.

" Every lesson has a meaning "