Watch Intro Video

Introduction Video

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Course curriculum

    1. แนะนำหลักสูตร Empathy Through Customer Journey Mapping

    1. Scene 1 : Empathy Overview

    2. Scene 2 : Three levels of Needs

    3. Scene 3 : Customer Journey 1/2

    4. Scene 4 : Customer Journey 2/2

    1. Scene 1 : Empathy Technique Overview

    2. Scene 2 : Experiencing the Customer Perspective

    3. Scene 3 : Interview Technique

    4. Scene 4 : Observation Technique

    1. Test

About this course

  • ฿1,499.00
  • 10 บทเรียน
  • 1 ชั่วโมงของเนื้อหาวิดีโอ

Facilitators

MD and Master Trainer Songpathara Snidvongs.

" The entrepreneurial mindset is the innovators best friend, it keeps our eyes open to new opportunities " Core Competencies & Specializations: (Corporate Innovation & Creativity, Change & Transformation, Strategic Facilitation, Interactive Learning Design) Strengths Finder: (Futuristic, Strategic,Woo, Communicator, Positivity) Training Style: (Result focused, Fun, Simple, Energetic)

Senior Facilitator Jeerawat Yaowanich

" Every lesson has a meaning " Core Competencies & Specializations: (Corporate Innovation & Creativity, Design Thinking for Business, Team Engagement & Culture, Leadership Psychology) Strengths Finder: (Individualization, Learner, Futuristic, Positivity, Empathy) Training Style: (Result focused, Fun, Simple, Energetic)